Art Hostel - Naples

The hotel had a central location, which was great for exploring the city. It was also convenient that they accepted card payments. During my stay, I really appreciated the cleanliness of the room.

The noise level in the room was very high - both from outside and inside the hotel. The bed was very uncomfortable and made it difficult to get a good night's sleep.

The staff guy we met when we checked in was very helpful and super kind, spending over 30 minutes with us to tell us all the good places to visit in Naples (he even printed us out extra maps off the internet). He even gave us his personal mobile number in case we had any questions, since he wouldn't be at the hostel over the weekend. Wow!!

The biggest problem with this hostel was that the front door is very tricky to open with your key, and the doorbell rings in every room, so basically whenever a hostel guest came home (sometimes at 1 A.M. or 4 A.M., etc.) and couldn't open the door, they would ring the doorbell multiple times for someone to come let them in. This wakes everybody up in the whole hostel! Also, unfortunately, the internet wifi didn't work with our computer anywhere in the hostel, but we were able to use the hostel's computer and internet at least, which was better than nothing.

It was very cheap and confortable, very close to the city center. The room was very nice and clean. Excellent!!!!

The location of the hotel is quite good as it is close to the main tourist sites and the center of the city. It offers a convenient base for exploring the area. one advantage is the possibility to pay by card, making transactions easier. the hotel's location and payment options are favorable.

The double bed in the room is very uncomfortable, making it difficult to get a good night's sleep. the discomfort of the bed reduces the overall quality of the stay.

Safe. Clean. Air Conditioned. Comfortable. The staff was helpful and very accommodating.

Almost had a nervous breakdown trying to get to the place. Outside looks awful. Entrance is near a series of dumpsters. But inside is immaculately clean.

The nicest budget place I have stayed in the 4 weeks I have been travelling in Europe. A spacious bathroom. The staff on reception was fantastic and helped me so much! He was very friendly and very helpful all the time! Benissimo!

I was there 4 nights and never got a fresh towel. I would have asked the cleaning lady but she didn't speak English

The only good thing about this place was the key location, it was close to the heart of the action.

This place ruined our romantic escape, it was the worst experience we've ever had. the bed was so uncomfortable that we couldn't sleep, and the noise was unbearable.

Nice breakfast, good location.

No hot water for the four days we were there, apparently being on the top floor there is no water pressure. Very noisy, could hear the couple next door through the night!

The Hostel was in a Prime location being so close to the City and about ten or fifteen minutes walking distance from the Station. I enjoyed that fact that the had a feeling like you were in your own home, free access to the flat screen and the computer at any time. The rooms were immaculately cleaned as were the bathroom. The only minus were the steps to climb with luggage but the stay at the hostel trumps that. There is a very nice girl that does not speak much English but she is willing to try help you with anything and the guy that works there during the day or night is very knowledgeable about Naples and he speaks good English. All in all Art Hostel is great and I would certainly continue recommending this hostel to anyone.

The only thing were the stairs to climb but then I had heavy luggage. But otherwise it is not that hard.

The location was perfect, with easy access to the center and main tourist sites. The staff was friendly and helpful, and they accepted card payments, convenient. The cleanliness of the hotel was also commendable.

N/A.

It is very well located, very close to Dante and Montesanto stations and just a few meters away from via Toledo. The street where is located looks very creepy, but it is safe at night.

Hotel staff was terrible. The guy who was there during my stay enjoyed making racist jokes and tried to hug and kiss female guests before going to bed. He shared the same room as guests and snored as crazy. My last night I was not able to get into the hostel because he was feeling sick and took sleeping pills, and he did not hear the bell ringing. I waited outside until another guest opened me the door. I also had to share the room with a dog, which jumped from bed to bed...

Location very centralized, and easy to go anywhere in Naples from the Art Hostel.

The hotel's location is ideal, just a short walk away from the main tourist attractions. the room had luxurious amenities like a private balcony with a panoramic view and a cozy king-size bed that provided a restful night's sleep. the restaurant's menu was creatively crafted with diverse delicious options.

The air conditioning was not functioning properly, but the staff promptly resolved the issue. the hotel's private facilities and outstanding service exceeded our expectations.

The reception staff was excellent, the apartments are quiet so there is no noise during the name, excluding the noise from the street, but that is simply normal in Naples. Breakfast was OK in a restaurant nearby. Good transfer to the airport was arranged.

1. the directions and address are not correct, we ended up at another place and a gentleman had to take us to the right reception, it was about 500 metres carrying heavy bags on Naples streets, not a good thing to start 2. Apartments are not well maintained, one table had a broken leg, airconditionning was (and still is) not working, dripping water after a few minutes, Wifi not working on the room (only at the hall and had to be reset from the power every day otherwise it would not work at all) Elevator was not working for our floor In the stairs, one day, a light broke and pieces of the wall stayed on the floor for about 1 day, the light was still hanging just attached to the wires when we left During out 8 days stay the towels have been changed only once, and we only had 2 towels, then they were changed and we got a couple o small towels (thank God) We requested the AC repair and the change of the batteries of the TV set, but the AC fix did not last long (2 days only working fine, then started pooring water again) and the batteries have not been changed.

Good Location, helpful and cheerful staff, and in some sense it captures the true essence of Napoli.

The bed it was too noisy.